26-07-2016 24:54
Hi my NOW TV box will not let me sign in to NOW TV,, it keeps coming up that my user name or password is incorrect,, i have tried changing my password but it still will not let me sign in
26-07-2016 7:17
27-07-2016 3:18
27-07-2016 7:12 - edited 27-07-2016 7:14
Ok @Anonymous User@ have you tried resetting the box? There is a pin hole on back to do so. You will need to reset up WiFi on it. It just sounds like it is in a loop. I am assuming of course that neither you nor your friend tried to log in using your email
Can I also check you are trying to use it in UK and have not taken it on holiday overseas with your kids and friend's family.
28-07-2016 3:36
28-07-2016 7:13