31-01-2018 20:31
Hello all wondering if anyone can help with an issue I'm having. I have had now tv for a long time with no problems but recently on my black now TV box if I go to say the family section in movies it said no content available but I could manually search sometimes and find a film, I had an old white player I plugged in to try and this worked fine, bought up all the films in all sections etc and all passes, so I went out and bought another new box thinking maybe I had a faulty unit, this new unit worked fine for a day then it began to do exactly the same! Another thing I notice is that the genre list is in descending alphabetical order when it worked but not now. I have done resets connected by cable etc to eliminate a wifi issue but cant solve it. White box still works fine! Anybody else had this issue? Thanks
23-03-2018 18:44
23-03-2018 18:48
27-03-2018 19:08
another 4 days gone by and still happening, do any customer support agents actualy exist?
27-03-2018 23:42
06-04-2018 22:12
I've had the black box since January. Been having problems this evening with everything saying no content available so came looking on here for advice. I've done all the updates and still it doesn't work. Judging by all the comments and little offers of support I'm guessing I'll be leaving now TV and trying something else. Was good for a little while!
12-04-2018 15:29
its got a bit better after last update but its doing the "no content" thing again in the last couple of days, still very annoying, can i have a free smart box to go with the free pass you gave me (cinical me, thinks this is/ wasa huss offering)
14-04-2018 18:46
16-04-2018 15:45
i am having this problem with various sections of NOW TV content on a black box.
Very disappointed to see this is a long-term unresolved problem and has severely dented my confidence in the platform - especially given the lack of action and communication from NOW TV. Shame, as i was actually going to recommend this to friends after first few days.
20-04-2018 19:27
21-04-2018 19:25