27-09-2015 24:04
25-04-2016 20:55
Just sorted this issue out on my black box
press the home key
select settings
select restart settings
let the system reboot and thats it !
26-04-2016 13:40
I had the same problem with my Now TV box, I switched off the power, unplugged the HDMI cable from the unit (which was supplied in the box), plugged it back in and powered it back up and it fixed the problem. It could be static causing the issue? If it is a problem with the box itself then it may need a redesign depending on whether it is software or hardware related.
Either way I am very pleased with my box and would highly recommend Now TV.
12-10-2015 13:43
12-10-2015 14:58
@Anonymous User wrote:
Oh I have the black Now TV box, and I'm using a Samsung TV, with the Display Type set to HDTV 720 - incase that helps anyone trying to clarify the overriding problem 🙂
What model number of Samsung television?
29-03-2016 20:33
I have a Samsung LE32B450C4W - Same problem as everyone else is complaining about, tried 3 different HDMI cables including the one it came with, and none of them work. Tried resetting the box as other people have mentioned makes no difference. Tried swapping between 1080 and 720, makes no difference. Old whitye box worked fine on same TV.
19-10-2015 13:29
19-10-2015 19:41
Hi @Anonymous User
Thanks for your post.
Has this Box previously worked?
If possible, please try with another TV.
Birgit
NOW TV Team
19-10-2015 20:02
20-10-2015 14:56
Hi @Anonymous User
Thank you for your reply.
It could be a faulty port on your television, have you tried the box on another television to check?
Regards
Sue
NOW TV Team
20-10-2015 17:02