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Anonymous User
Not applicable

BBC channels missing

Just turned the box on and zero BBC channels showing up. Anyone else?

 

I've had similar in the past and when I retuned then I lost even more channels, including obviously ones I can't watch live through iPlayer.

 

Obviously a bit of a faff, especially as iPlayer often on a bit of a delay.

3 REPLIES 3
RoyB
Legend

@Anonymous User 

 

Maybe a hard reset of the box before you retune?

 

Otherwise nothing for it, but to retune.

 

Or watch the channels on your TV, with a remote that actually has buttons.

 

Though you are probably going to tell me you are using it with a laptop........

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Anonymous User
Not applicable
Thanks! It was so bizarre that it was literally all the BBC channels I
wondered if it was perhaps others than just me.

I did try the reset and then gave up and retuned - did the trick and didn't
lose all my other channels this time thankfully.

Ha, I am on the TV but to watch on my TV's freeview have to switch out the
aerial so not the best option. Believe me, last time this happened I looked
at all the options...!
RoyB
Legend

@Anonymous User 

 

Glad you got it working.

 

If you have a strong enough aerial signal, you can get a Y Splitter, and run one aerial cable to the box, and one to the TV, where you have the luxury of channel numeric buttons.

 

NowTV could have sold a shedload of these FreeView boxes, if only it had come with a proper remote.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.