@Anonymous User
The white boxes will sunset on 6th October, not before, so you have a different issue here,
How, exactly, do they not work?
In cases of autism, a DVD or BluRay player, typically a self-contained battery/mains unit, may be preferred over streaming services since it is a more certain delivery method.
Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
