26-12-2015 21:05
31-12-2015 14:07
Hi @Anonymous User
Thanks for posting, I can assure you that there was no fob off intended. Are you still having issues? Deleting the app normally does the trick.
Even though the app is on the box, the 3rd party would dictate the restrictions on the app i.e. Facebook only allowing the photos to be accessed via the box.
I would recommend rebooting the box also.
Cheers
Ranj
NOW TV Team
31-12-2015 17:41
09-01-2016 3:29 - edited 09-01-2016 3:34
@Anonymous User, @Anonymous User, @Anonymous User & @Anonymous User
I had a recent discussion with Tom-R, the Now TV Community Manager, about app/channel problems and how they are dealt with.
The thread solution is here: http://community.nowtv.com/t5/Forum-Info-Off-Topic-Chat/Channel-App-Problems/m-p/347820/highlight/true#M1925
The upshot is that I got a better, more practical, response from Tom-R than the standard Now TV "party line", which is annoying and of no use whatsoever (it should be changed).
UK Bob
09-01-2016 24:51
Has anyone managed to get VEVO working it so annoying that it doesn't work properly since the upgrade. Did any body contact VEVO?
@Anonymous User wrote:
Hi, im a Now TV White Box owner and recently the Vevo app has started playing up! The App itself loads up and works fine. When i choose a video to play the advert will load and play with no fault. However when the actual Music video loads and attempts to play, the screen flashes green for a second and then it sends me back to the Vevo Home menu. Any fixes for this, ive already tried restarting the box!
23-01-2016 8:24
hi, iam having the same problem and tried everything apart from buy a new black box
24-01-2016 15:19
Hi @Anonymous User
Thank you for your post.
as mentioned in the previous posts VEVO is a 3rd party app.
You will need to contact them directly - http://www.vevo.com/c/en/GB/about/contact
Regards
Sue
NOW TV app
24-01-2016 21:04
@Anonymous User
Your reply to Banditman5243 is much better than telling users to "go forth and complain to app makers yourselves".
I now hope that your Team members adopt the same more user friendly principle.
UK Bob
27-01-2016 22:40
no logical explanation for this but i found that this only happens when a recording device is indirectly connected to the same tv...in my case a BT Youview box...vevo works rine when this is in sleep mode
05-02-2016 19:10
05-02-2016 20:00
@Anonymous User but if the Vevo app on your new Apple TV stopped working would you expect Apple or Vevo to fix it?