05-07-2016 17:13
05-07-2016 19:14
Hi @Anonymous User,
Thanks for posting.
I'm going to send you an email so we can look at your account and ask you some questions related to the account.
Thanks
Simon
NOW TV Team
14-09-2016 19:54
Hi
I cant get any TV on as it asks me for a user name and password this does not work with the one I have on the card and also tried several times to open a new user name and password but still wont help me. can you help please.
14-09-2016 22:12
Hello @Anonymous User 🙂
As this is account related, I recommend you jump on live chat to speak to a team member for one to one help.
http://help.nowtv.com/article/Forgotten-Username-or-Password
Click the link and the green contact us button at the bottom. You will then see a live chat option. It is best to use a PC/Mac. 🙂
(Hours are 8am-midnight)
05-07-2016 20:30
14-09-2016 19:30
Hi I have only just had Nowtv fitted but i can,t get on to anything as the first barrier is a user name and password. when i signed up i didn,t realise there would be no one to call to help with these problems.
it asks for me to chose a package i already have one.
08-12-2016 17:31
Just been watching ITV this afternoon and words keep getting repeated.
This is happening about every minute . The picture is really clear and no problems with the picture quality. Has anyone any ideas why this is happending please?
08-12-2016 17:41
Hello @Anonymous User 🙂
I'd you are referring to the nowtv box, do you mean the ITVhub app, or the ITV programmes in the nowtv app? 🙂
08-12-2016 20:36
@caseyb1993 wrote:Hello @Anonymous User 🙂
I'd you are referring to the nowtv box, do you mean the ITVhub app, or the ITV programmes in the nowtv app? 🙂
*If. Ugh these typos of mine. Blame my kindle fire. 😉
08-12-2016 17:43
Hi @Anonymous User,
Are you viewing ITV on an EE TV box, if you're not, can you please provide the following information: -
Sufficed to say, the more detailed information you are able to provide, the easier it will be for us NOW TV forum members and/or a NOW TV Team member to work out a solution for you!
Cheers