16-06-2015 20:12
Surprise, surprise...once again my Now TV box is not working.
I turn the box on, and it is frozen at the home screen, which says NOW TV.
I have tried resetting it, which did not help.
Yesterday I left it on the home screen for about 3 hours, and then it suddenly started to work. I used the remote control once it had started working so I know the remote is working.
AS soon as I turned it off, and then back on again...it froze once again.
Every week I seem to be having problems with the box, it is becoming a joke now!!
19-11-2016 8:39
19-11-2016 8:41
yeah, same issue here today. first time ive had this issue!
19-11-2016 8:44
19-11-2016 8:48
i'm having same issue got one very unhappy little girl as she wants to watch Paw patrol in bed.Thankfully this is not our main TV and we can watch freeview.
19-11-2016 8:55
Where is the customer service when you actually need it. Obviously there is a problem that we are unable to rectify. Now TV are having our money for passes but are not concerned that we are not receiving the services we have paid for. No messages apologising for the issues or recompense!
19-11-2016 8:50
19-11-2016 8:55
lol, asked for a rough time scale for the fix, I just got ignored after he fed me the written tech text. I wonder if they would have same attitude when I ignore the monthly bill...!!!
19-11-2016 9:04
19-11-2016 9:06
same problem here
19-11-2016 9:09