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Anonymous User
Not applicable

Problems with microsoft silverlight configuration on my macbook air, now tv wont work

i have downloaded firefox and silverlight as niether have been working.  when i log into my now tv account on my macbook air and go onto 'watch now tv' its shows me all avaliable films, entertainment etc but wont let me play them. when i click to play then it comes up with an error message saying 'problems occured with your silverlight configuration' ... PLEASE HELP!!!!

 

i have reset and restarted my macbook but nothing seems to be allowing now tv to play on my macbook air

 

thank you in advance

4 Replies
Brandscill
Scholar 3

Have you tried using Safari?

 

Can you attached a screenshot of the error message?

Anonymous User
Not applicable

Hi @Anonymous User

 

Thank you for your post

 

I have emailed you directly

 

Regards

 

Sue

NOW TV Team

Anonymous User
Not applicable

Hi there, I'm having the same problem with my macbook, can you please tell me the solution?

Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for your post.

 

Can you tell me which antivirus system you're using, if any? 

 

Birgit

NOW TV Team