Hi and welcome to the forum @Anonymous User,
In order to help you out, can you provide the following information: -
- What's your LG televisions 'Model/Type' number and 'Software Version' number?
[Which can be found via: Support '?' -> Product/Service Info.] - What's your NOW TV 'app' version?
[Which can be found by launching the NOW TV app then visiting: My Account and looking 'top right' of the screen...] - Have you tried your LG televisions 'Intialization of App' option (if available on your model)?
[Which can be found via: Support '?' -> Initialization of App] - How is your LG television connected to the internet. Is it via a wired or wireless (WiFi) ethernet connection?
- Do other 'apps' such as BBC iPlayer work okay on your LG television?
Sufficed to say, the more detailed information you are able to provide, the easier it will be for us and/or the NOW TV developers to work out a solution for you!
Cheers
