21-11-2017 13:19
What has happened to the online chat function where a customer can speak to an advisor regarding any queries? Failing that, is there a telephone number as I can't find anything on the Now TV Website or under the My Account or Help sections?
21-11-2017 13:24
@Anonymous User
Try this link below, where if you click on the drop down arrow below Anything else there should appear an option to contact live chat.
https://help.nowtv.com/get-in-touch#card:card3_se:otherEnquiriesTab
Just for future reference, you should be able to reach the live chat by opening any article in the Help Centre where you should see blue Get in touch button towards the right hand of the screen.
16-02-2018 11:04
16-02-2018 14:48
@Anonymous User If you explain what's wrong someone on the forum might be able to help, or if you have an account issue you can send the NOW TV Team a message or get to live chat from the Contact Us page
https://help.nowtv.com/get-in-touch
(expand the Anything Else section at the bottom for options)