Unable to log in on mobile device

[Anonymous User]

A couple of users I know are unable to log in on an IOS device but can log in on a PC. I'm one of them. Is there still an issue - previously reported on 20/01/16. App doesn't recognise account details.

Alan

[Simon-J]

Hi @Anonymous User,

Thanks for letting us know.

Are you still unable to log in? Have you tried resetting your password on the website? it may also help to uninstall the app.

Thanks

Simon

NOW TV Team