19-05-2016 20:23
I bought a box with a free three month pass but have been charged this month. I did enter the scratchcard bit on the pass so I'm a bit annoyed at being charged when it's supposed to be free for three months.
19-05-2016 20:50
Hi @Anonymous User
Thanks for your post and welcome to the forum. Live Chat can check this out for you. Click on this link http://help.nowtv.com/article/None-of-the-above and hit the Contact Us box on the left of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.
Hope this helps