Your Customer Service is disgraceful. Do you keep a record of the live chats? Just had one of your call me by the wrong name, several times give me misinformation, then after 4 requests to speak to a manager end the chat.
They claim that the 3 months for £5 offer in the Google home app after purchasing a Google Home doesn't exist. I have tried to redeem the offer advertised with Google which is for new and existing customers until Aug 31st 2017.
When I click through it prompts me to pay full price rather then the discounted offer advertised. Your customers service person claimed this offer doesn't exist which is an out right lie!