08-05-2018 15:17
04-05-2018 22:41
06-05-2018 19:49
@ken242 wrote:
I watched the same time on my smart TV Samsung with the now TV app I have no problem with the match from start to finish I just wish the NOW TV box was like that I know the Sampson TV has got the old software on their I rather use the now TV stick then the app on my TV with the software on there but for now till it’s fixed I say no one is posting about this issue not even the NOW TV team with an update on the on this issue where is everyone gone
The weird thing is my Now TV stick works perfectly, today again there was no problem whatsoever,
my Now TV smart box although used much less often has also been perfect for a while.
Perhaps this problem may be ISP related? I'll start things off and say I'm using Now TV via Virgin Media and am not experiencing the picture breakup.
08-05-2018 15:18
@ken242 wrote:
I watched the same time on my smart TV Samsung with the now TV app I have no problem with the match from start to finish I just wish the NOW TV box was like that I know the Sampson TV has got the old software on their I rather use the now TV stick then the app on my TV with the software on there but for now till it’s fixed I say no one is posting about this issue not even the NOW TV team with an update on the on this issue where is everyone gone
Ken any more problems on your side?>
08-05-2018 17:16
@Tony-D wrote:
@ken242 wrote:
I watched the same time on my smart TV Samsung with the now TV app I have no problem with the match from start to finish I just wish the NOW TV box was like that I know the Sampson TV has got the old software on their I rather use the now TV stick then the app on my TV with the software on there but for now till it’s fixed I say no one is posting about this issue not even the NOW TV team with an update on the on this issue where is everyone goneKen any more problems on your side?>
nice too see you back tony yes i am still getting multicolured break up now thing at the now tv end with is issue any up updates you can tell us on here .
09-05-2018 10:18
@ken242 wrote:
@Tony-D wrote:
@ken242 wrote:
I watched the same time on my smart TV Samsung with the now TV app I have no problem with the match from start to finish I just wish the NOW TV box was like that I know the Sampson TV has got the old software on their I rather use the now TV stick then the app on my TV with the software on there but for now till it’s fixed I say no one is posting about this issue not even the NOW TV team with an update on the on this issue where is everyone goneKen any more problems on your side?>
nice too see you back tony yes i am still getting multicolured break up now thing at the now tv end with is issue any up updates you can tell us on here .
Haha, i've been too busy recently, with holidays and an extra influx of NOW TV Customers. I'm on it today and gonna keep chasing for updates. Can you tell me what box you are using and who your ISP is? Alos, the same for you @lockmatt
09-05-2018 11:44
@Tony-D wrote:
@ken242 wrote:
@Tony-D wrote:
@ken242 wrote:
I watched the same time on my smart TV Samsung with the now TV app I have no problem with the match from start to finish I just wish the NOW TV box was like that I know the Sampson TV has got the old software on their I rather use the now TV stick then the app on my TV with the software on there but for now till it’s fixed I say no one is posting about this issue not even the NOW TV team with an update on the on this issue where is everyone goneKen any more problems on your side?>
nice too see you back tony yes i am still getting multicolured break up now thing at the now tv end with is issue any up updates you can tell us on here .
Haha, i've been too busy recently, with holidays and an extra influx of NOW TV Customers. I'm on it today and gonna keep chasing for updates. Can you tell me what box you are using and who your ISP is? Alos, the same for you @lockmatt
i am with bt internet i did have same with too now tv stick i did have did for buffering but just the once i watch the football last night but a message come up in red and it said at you have been wacing this channel for 8 hours please turn over to channel that the 1st time i haved this message i had thing come up before i do not what going on here it 1st broke up on the the premiee channel so i went to the maine channel for the football and it did not broke up on there all so i hadsome think .few day ago i had sonethink in red saying something as gone wrong then it go to the tv gude on it own so what going on here becuse i do not know my seilf someone put me in the light here on this thank .
09-05-2018 13:12 - edited 09-05-2018 13:13
@Tony-D hi...its is happening on both the small black box and smart box,they are both on a wired connection and i have bt infinity and yes it is the same issue occuring.
09-05-2018 16:23 - edited 09-05-2018 16:24
I am NOT having any issues whatsoever and I'm ALSO on BT Infinity. I use both a Smart Box and a Roku Stick+
HOWEVER I don't use any of the BT supplied BT Hubs as they are too tightly controlled by BT. I have always used a 3rd party router which at the moment is a much more reliable TP-Link W9980
I wonder if @lockmatt @ken242 use a BT Hub or not?
PS. The box is hard wired, the stick is wifi.
09-05-2018 19:23
@Anonymous User wrote:
I am NOT having any issues whatsoever and I'm ALSO on BT Infinity. I use both a Smart Box and a Roku Stick+
HOWEVER I don't use any of the BT supplied BT Hubs as they are too tightly controlled by BT. I have always used a 3rd party router which at the moment is a much more reliable TP-Link W9980
I wonder if @lockmatt @ken242 use a BT Hub or not?
PS. The box is hard wired, the stick is wifi.
It could be something to do with BT and Roku not working together properly. I have BT Infinity at the house so i can easily test tonight. Thanks for the info @Anonymous User Much appreciated 🙂