30-05-2016 17:46
Solved! Go to Solution.
30-05-2016 20:24
30-05-2016 18:38
@4268 On what device? On the Now TV box, selecting 'Latest' will order episodes by the most recently added first. But if you browse via Season, they should be in order.
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30-05-2016 18:52
30-05-2016 19:29
@4268 Silicon Valley has episodes put up soon after the US broadcast (like Game of Thrones) but not shown on Sky Atlantic for a couple of weeks. So each episode will be put up as a preview, lasting for a week or so, then expire and be replaced by a catch up episode after broadcast.
This means that ep1 will appear to last longer than ep4. But when the preview version of ep4 expires, it'll be replaced by the catch up version with the same expiry date as ep1.
Selecting 'Season 3' down the left hand hand side should put them in the correct order.
If this has solved your issue please mark this as an accepted solution.
Those little green stars by my name mean that I'm a Community Contributor - not Now TV staff. I just try to help out if I can.
30-05-2016 23:26
I'd be interested to see. On the Now TV box, I only get Silicon Valley in the mixed-up order under 'Latest'. Under 'Season 3' it's in the correct order for me.
If this has solved your issue please mark this as an accepted solution.
Those little green stars by my name mean that I'm a Community Contributor - not Now TV staff. I just try to help out if I can.
31-05-2016 7:17
mixed up order
31-05-2016 8:15
Well how odd...
I've just checked the episode listings (for all seasons) on my LG television and it's nice and orderly...
Cheers
31-05-2016 10:02
@4268 the Latest section orders catchup only episodes on the date they were added. As @DarylM said episodes are being added early as previews, then removed and replaced with their catchup version.
We currently have 3 catchup episodes and 3 preview episodes
Episode 1 - added 12 May - leaves 13 Aug
Episode 2 - added 19 May - leaves 13 Aug
Episode 3 - added 26 May - leaves 13 Aug
Episode 4 - added 16 May - leaves 2 Jun
Episode 5 - added 23 May - leaves 9 Jun
Episode 6 - added 30 May - leaves 16 Jun
Personally I'd just set the expiry dates to the 13 Aug for all the episodes, but I'm guessing users switching to the catchup section shortly after an episode finishes airing are confused that they can't find it.
31-05-2016 10:07
@4268 wrote:
mixed up order
@4268 The 'Latest' section orders catch up episodes in the order they're uploaded. Silicon Valley is mixed up because each episode is uploaded twice. Once the day after the US as a preview and then again after broadcast on Sky Atlantic (at which point the preview episode expires).
Episode 5 was uploaded May 23rd (preview)
Episode 3 was uploaded May 26th (catch up)
Episode 6 was uploaded May 30th (preview)
So they're in date order in the 'Latest' section, which will give a mixed-up episode order since they're a mix of previews and catch-up.
They should be in the correct order in 'Season 3'.
If this has solved your issue please mark this as an accepted solution.
Those little green stars by my name mean that I'm a Community Contributor - not Now TV staff. I just try to help out if I can.