My sky movies arnt playing loads then goes bk to home page

[Anonymous User]

My sky movies rant playing on now tv box I have a pass til 18 Dec it loads then goes to home screen plz help 

[Anonymous User]

Us too, won't play on any device but will play via my phone app

[Anonymous User]

Mine is doing the same I’m hoping it gets solved soon 

[Anonymous User]

i was told to do factory reset i havent cause only the now tv stuff thats not working everything else is fine

[Anonymous User]

I’ve done a factory reset I’ve done everything and even entertainment won’t work ... I have a 15 month old shouting moana .. I’m glad I’m not the only one that’s having this issue 

[Anonymous User]

sign out and back in a again that will sort it. Mine was coco 

[Anonymous User]

Just sign out and sign back in that's all you need to do 

[Anonymous User]

Sign out and back in again then it will work as normal😀

[Anonymous User]

Mine is exactly the same. Hope it’s fixed soon, I have a very unhappy toddler!!

[Graham-S]

Thank you all for taking the time to post and let us know!

Its now been raised and we hope to have word back soon.

[Graham-S]

@Anonymous User @Anonymous User @Anonymous User @Anonymous User 

What devices are you all having this issue on?