27-10-2014 19:00
This problem with my nowtv box has lasted over a month and totally fed up with it:
None of the following will play:
BBC iplayer: buffer symbol for ages, then error message: Sorry: timeout. There has been a problem playing this programme.
4od - adverts play - buffer symbol for ages - then error message: This content is currently unavailable. Please try again later
Demand 5 - adverts play - programme sponsor's message plays - then buffer symbol for ever, no error msg
Now, before you say: reset the box, check your internet connection, blah blah, the following do play:
Nowtv
itv on demand
BBC sport
BBC news
Troubleshooting: i have already done the following several times:
reset the nowtv box with factory reset, and reinstalled tv channels
rebooted my internet modem/router
removed firewall from my modem
My internet is fibre broadband provided by xln telecom, tested and verified at very high speed
no problem with internet access at all
Any bright ideas?
28-10-2014 10:01
I must admit that from being a great player Demand5 has really gone down hill with the advent of all the adverts.
Obviously there's a major problem with the app and the way it handles adverts that makes it seem like a lot of buffering.
Not so much of a problem with 4OD
I'm using Roku LT
28-10-2014 21:34
I forgot to add that I can view all these channels through my laptop and xbox 360 using the same internet connection, but direct to BBC iplayer, 4OD and Demand 5.
So what is the issue with these apps on the nowtv box?
29-10-2014 9:51
All the apps are provided by the channels and not by Roku or NOWTV so actual point of complaint is the channel.
As I've said Demand5 is my major problem using Roku LT - contemplating recording programmes again on Humax.
29-10-2014 10:36 - edited 29-10-2014 10:38
29-10-2014 13:40 - edited 29-10-2014 13:51
no problems with me with the nowtv box I have now had a week but I also have sky internet. Maybe you have a faulty box - consider send it back for a replacement? or do u have a friend who can try it at their home? you dont say if it was ever ok? you dont say if your other devices use wifi or wired? maybe an issue with your wifi if they dont
29-10-2014 16:11
also how far away from the router is the nowtv box? it does use wifi and maybe the signal it getting not very good? try putting the now tv closer?
31-10-2014 13:04 - edited 31-10-2014 13:08
Hi MessyBoy
My problem is exactly the same as yours. I can get ITV Player, but that's all. Plenty of ads and sponsor ads but no progs on the other 3 catch-up services.
I have tried everything, except the hard reset. It all works fine via my lpatop with same router, HDMI cable etc, broadband speed is 12MbPS. Will try the reset tonight, but not holding out much hope.
Are you still having problems?
31-10-2014 13:22
31-10-2014 23:10