CAN'T WATCH ANYTHING! Nothing loads at all.

[Anonymous User]

Hey

I'm super irrtiated. I have signed up for a trial and was perfect for the first couple of weeks but now when I log in it bounces between the T&C's page and says - We're sorry continue watching is temporarily unavailable as we tidy up a few bits in the background. It's almost as if there is a virus. I have done a malware check and it's clean. The other thing that I thing is super ridiculous is that the page is not secure. I mean hello? How can it not be secure? Netflix has a secure page yet Nowtv does not. This vent is directed at Nowtv and not at the community on this so I apologise now for being blunt.

[SeeMoreDigital]

Hi and welcome to the forum @Anonymous User,

First thing first... In order to help you can you please provide the following information: -

• What's the make and model number of the device(s) you're using to access and play NOW TV content?
  [ie: a NOW TV 'black' box, a NOW TV 'white' box or a NOW TV 'Smart' box. Or a 'Games Console' of some type, a 'Set Top Box' of some type, a 'Smartphone' of some type, a 'Tablet' of some type, a 'Windows PC', a 'Mac' computer or another type of device]
• How is your NOW TV playback device connected to the internet. Is it via a wired or wireless (WiFi) ethernet connection?

Sufficed to say, the more detailed information you are able to provide, the easier it will be for us NOW TV forum members and/or a NOW TV Team member to work out a solution for you!

Cheers

[Anonymous User]

Hi @Anonymous User

I was just wondering if this has been resolved for you ?

If not would you be possible to let us know the answers to the questions that @SeeMoreDigital has asked so we can help you more.

Thanks

Andy