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Anonymous User
Not applicable

CHARGED FOR SERVICES I NEITHER ASKED FOR NOR RECEIVED!!!

Hi, I'm VERY annoyed to find I've been Direct Debited for services I haven't ordered or received six times in the last 3 months!

I got round to checking my outgoings in detail this morning, only to discover numerous spurios payments taken, a total of £62.94. These do not show up on my Now TV account.

I would LOVE to know how I can contact this outfit, no customer service whatsoever.

1 REPLY 1
Saint1976
Elite 3

In the terms and conditions

 

customerservices @ nowtv.com (ensuring no spaces)

 

Or, the complaints area of the help section

 

https://help.nowtv.com/article/how-to-submit-a-complaint