31-07-2023 14:34
There seem to be bits where there it seems like there is normally content but there are black bits where there is nothing there.
Only lasts for 5-10 seconds but it is weird, as it doesn't seem like a normal ad break.
Anyone else seen this?
31-07-2023 14:57
@ChrisHibbert
This can happen sometimes, where the ad breaks could be. For some reason the content isn't tidied up to be a smooth watch.
Best to report with staff by clicking 'chat online' within the green box. Don't hit 'get help quicker' as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint
