Content Issue: Frozen 2 - Skipping scenes

[Anonymous User]

Hi,

We were watching Frozen 2 and at around the 1:23:19 mark there is a skip in the content during playback.  Both audio and content seem to skip forward, but the time index continues as normal - unfortunately that means it's difficult to tell how much time is skipped, but it's very very jarring.

Thanks.

[Izzie-T]

Hi 

We are looking into the skip.

Thank you for letting  us know.