12-05-2022 20:18
I cannot watch sky sports on Now on my firestick as it keeps saying oops something went wrong, I’ve tried everything I can think of turning my the router off and on numerous time etc and still nothing. It’s ridiculous as I mean it’s not like it’s free.
12-05-2022 20:27
@Anonymous User
Check to see if your Amazon fire stick needs a system update. As I know this can prevent apps from working as they should.
https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=GTW7A7AUYMKWNVYA
13-05-2022 12:16 - edited 13-05-2022 12:17
@Anonymous User
Or try a restart:-
https://www.firesticktricks.com/restart-firestick.html
Hopefully it won’t need a Factory Reset as that is a bit drastic; Restart cures many ills, though.
13-05-2022 12:23 - edited 13-05-2022 12:24
Hi @Anonymous User
Does the message appear on other playback devices when watching NOW ?
If so and the basic stuff doesn't get rid of it, then i have seen this message pop up when there is a rouge ip address on a Router.
Maybe try powering down the Router for around 20 minutes or try a full factory reset on the Router.
I am also assuming you are not using a VPN on your Router or Stick if you can't clear the message.