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Newbie

Can not find my programme on TV app

I have a Panasonic TV with BT tv service. I have signed into now tv app but I can not find Chernobyl on search engine. Account working fine on my Samsung Tv and MacBook. What should I do?

 

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Legend 5
Legend 5

Re: Can not find my programme on TV app

Hi @Emma1966 

 

Currently at the moment the only NowTV pass you can use with the NowTV App on a BT Youview box is the Cinema Pass.

 

https://help.nowtv.com/article/now-tv-shows-that-aren-t-available-on-youview

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Legend 5
Legend 5

Re: Can not find my programme on TV app

Hi @Emma1966 

 

Currently at the moment the only NowTV pass you can use with the NowTV App on a BT Youview box is the Cinema Pass.

 

https://help.nowtv.com/article/now-tv-shows-that-aren-t-available-on-youview

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Newbie

Re: Can not find my programme on TV app

Well that explains it - thank you!

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Legend 5
Legend 5

Re: Can not find my programme on TV app

Hi @Emma1966 

 

 

NowTV Entertainment & Sports will be eventually added to the NowTV App on the BT Youview boxes where Sky / NowTV and BT have agreed a cross supply agreement.

 

It was originally scheduled for early 2019, but has been delayed for various reasons where everybody is still awaiting for the official date to be announced when it is going to happen.