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Anonymous User
Not applicable

Sorry, we did not recognise either you username or password

For days now I have been trying to access my Now Tv on PS4, what is it with the damn piece of ######.
Every single time i am given the same responce "Sorry, we did not recognise either you username or password", which is rubbish as I know both details are correct.
I have changed my password multiple time, still it doesnt work.
I have unitstalled and reinstalled the app, still doesnt work.

I can log on no problem through a laptop too.

And how the hell is anyone supposed to contact customer services on this damn site!!


Legend 5
Legend 5

@Anonymous User You can send the NOW TV Team a message or get to live chat from the Contact Us page

(expand the Anything Else section at the bottom for options)