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Anonymous User
Not applicable

PlayStation 3 & 4 not accepting username or password

Since last Friday evening I was watching entertainment on NowTV through my ps3 I paused a show and approximately 5 minutes later came back and the application had shut down no explanation on screen. On trying to sign back in I kept getting the (2001) message, this fry this kept happening so gave up
Over the weekend same thing, I then signed in through my phone and changed my password and deleted the 3 devices I had on there.
So signed in through my ps4 and still can't access only getting the message Something's not right. give it a moment or check NowTV.com / status for updates, so checked for updates checked router restarted app on ps4 a lot
Getting a bit fed up please help
1 ACCEPTED SOLUTION
Anonymous User
Not applicable

Just put it on now, it has started up straight away

Thank you Ranj

View solution in original post

12 REPLIES 12
Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for posting, sorry to hear you've had issues viewing on your PlayStation. What's the exact issue, do you have issues signing in? If so can you try to sign in now for me. 

 

If you still have a problem please re-post.

 

Cheers

Ranj

NOW TV Team

Anonymous User
Not applicable

now tv want let me sign in i have tryed every thing been going on now for weeks can u help plz

Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for getting in touch with us. I'm sorry you're having issues signing in.

 

Are you getting this problem on any other devices?

 

Thanks

 

Rob

NOW TV Team