25-08-2015 21:01 - edited 25-08-2015 21:08
Experiencing multiple crashes tonight while watching Sky Sports News with (generic PS4 error) code CE-34878-0. Throws me back to PS4 dashboard and I have to relaunch the app.
Crashes ranging from after a few seconds of streaming to after about 20 minutes. Incredibly frustrating having paid for a week of this.
I have deleted and reinstalled the app to no avail.
Solved! Go to Solution.
27-08-2015 19:18
Hi all,
We're aware of this issue and currently looking into it.
For further updates, please make sure you subscribe to this topic here.
Thank you for your patience and very sorry for the inconvenience caused.
Birgit
NOW TV Team
27-08-2015 23:07
27-08-2015 18:28
Just experienced this every couple of minutes tonight trying to watch sky sports. Crashes with error code ce-34878-0 every time. Started yesterday. Deleted and reinstalled but no change. Please fix!
27-08-2015 19:18
Hi all,
We're aware of this issue and currently looking into it.
For further updates, please make sure you subscribe to this topic here.
Thank you for your patience and very sorry for the inconvenience caused.
Birgit
NOW TV Team
04-02-2022 10:27
Will i be sent a message to let me know when its up and running again?
04-02-2022 10:57
@Anonymous User
Unless you have raised a fault with NOW directly you won't.
All I can suggest is to keep trying.
15-08-2016 2:44
I am currently having problems with this error code I have tired everything I have seen on here can I have some help please
16-08-2016 15:19
Hi @Anonymous User@Anonymous User
The troubleshooting steps within this thread have helped other users with this error.
If you haven't already done so then I would perform a Database Rebuild by following these steps.
https://support.us.playstation.com/articles/en_US/KC_Article/Safe-Mode-PS4/
To rebuild the database its option 5.
Cheers
Andy
27-08-2015 17:07
27-08-2015 17:33
Hi @Anonymous User, @Anonymous User, @Anonymous User, @Anonymous User and @Anonymous User
Thanks for your posts.
I have notified our technical teams to get to the bottom of this.
Once we have an update, I'll let you know.
Cheers,
Birgit
NOW TV Team
29-08-2015 22:32
thankyou birgit.