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Anonymous User
Not applicable

‎26-10-2016 14:41

Random Charge on cancelled account

Why have I been charged £9.99 instantly on my cancelled Now TV account. I can see from my account settings that I am still entitled to use the service for another 18 hours and I received no prompts or warnings before the payment was taken.

 

Not very impressed...

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4 REPLIES 4
Anonymous User
Not applicable

‎26-10-2016 14:52

penpineappleapplepen
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4268
Legend 5
Legend 5

‎26-10-2016 17:18

@Anonymous User do you still need help with this. The solution looks like a child has posted.
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
Anonymous User
Not applicable

‎31-10-2016 16:53

Hi @Anonymous User

 

Thanks for getting in touch with us.

 

I believe you've since been in touch with us via live chat.

 

If you need any further help please don't hesitate to get back in touch 🙂

 

Thanks

 

Rob
NOW TV Team

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Anonymous User
Not applicable

‎31-10-2016 17:26

In response to Anonymous User's comment
Please may you remove this question in its entirety. Thank you.
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