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Anonymous User
Not applicable

‎07-06-2016 16:54

Forgot to cancel after trial.

Hi, i got a 2 month free membership and complely forgot about i. ive been busy with exams so it went straight over my head. im really sorry for this but is there any way i coud get a refund? thank you alfie 🙂

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2 REPLIES 2
SeeMoreDigital
Legend 5
Legend 5

‎07-06-2016 17:04

Hi and welcome to the forum @Anonymous User,

 

Given that this is an account related issue, I suggest you contact a NOW TV representative via the forums 'live chat' facility. And the easiest way of doing this is by using a Windows or Mac computer, not a mobile device (as their web browsers are not sophisticated enough to display pop-up windows - ie: windows within windows). Here's what you need to do: -

 

  • Click on the following: How To Contact NOW TV link.
  • Click on the blue 'Start Live Chat' button on the left of the web page.
  • A new 'What can we help you with today?' pop-up window should open up.
  • Click on the 'Request Chat' button.

 

 

Cheers

4268
Legend 5
Legend 5

‎07-06-2016 17:07

Chat also works on Android mobiles
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
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