26-01-2022 8:23
We are currently with Vonage, a VOIP provider via our community fibre supplier.
We are now moving into town and taking over a landline again, using Now.
How do we bring our number with us?
the Now website and phone menus don’t seem to deal with phone services.
26-01-2022 9:25
@Anonymous User
Have a nosy at this link.
https://help.nowtv.com/article/i-ve-ordered-now-broadband-what-happens-next
If you're switching from a non-cable provider (like Sky, BT or Plusnet) we'll work with your current provider to transfer your phone line. Your current broadband service will be cancelled automatically when your line is switched over to NOW Broadband, so you don’t need to do anything.
You should be able to transfer your landline. However I have never tried this, but you can call the team to get everything arranged.
https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home
NOW Broadband Members can call us 8am–8pm, 7 days a week.
03300 412518