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Anonymous User
Not applicable

No Welsh counties?

I'm trying to make a payment but cannot because there are no Welsh or Scottish counties on the drop-down menu!

How is this possible? I can't fix my wifi until they fix this.

3 REPLIES 3
gavs82008
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@Anonymous User 

There is currently a fault with broadband paymens when you check out the help section.
https://help.nowtv.com/service-status

Try call the broadband team to get it resolved.
https://help.nowtv.com/get-in-touch/now-broadband-calls/managing-my-payments

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412485

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

This has nothing to do with my question. They have left out 2 countries worth of counties.

gavs82008
Legend 5
Legend 5

@Anonymous User 

The answer is still in one of the posts. Call the broadband team. Unless they are informed they won't know. 

They don't come onto the forum to monitor posts I am afraid.

FYI that I do not work for NOW, just a NOW customer trying to help