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Anonymous User
Not applicable

My broadband and phone line activation

Hi, I have an account for tv and, when I called to arrange broadband and phone(porting my current phone number from current supplier to yourselves as this can't be done online) I was given a different account number. When I log on I can only find my tv account, it says under track orders that the cancellation of my services has been stopped but, I cannot see an activation date for broadband and telephone. I was advised when I ordered it the date is 15/09/20 this has been confirmed to me by email.  I have not yet received my hub. I need some reassurance that my services will go live on 15/09. Thank you

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