I renewed my broadband with you several months ago

[grimes]

I renewed my broadband with you several months ago but I have had no paperwork to confirm how long the contract is if any

[Jayach]

@grimes 

We are not Now, just users, but the contract is for 12 months, unless you paid an extra £60 for no contract. 

[gavs82008]

@grimes 

You won't speak with staff by the way which is why you got the post from @Jayach Have a read of this link to explain the purpose of the forum.

https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for