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Anonymous User
Not applicable

‎06-08-2016 17:06

now tv asking us to buy passes when has been set up to do this automatically for months

Hey, our movies and entertainment pass has been going through my card fine untill June 19th and now has stopeed automatically taking payments. I need this sorted so i dont have to sort out payments myself as it is for my mother ( therefore automatic payments are suitable as we have had).

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Anonymous User
Not applicable

‎06-08-2016 17:14 - edited ‎06-08-2016 17:15

Hi @Anonymous User

 

Welcome to the forum.  I'd suggest having a word with Live Chat.  Click on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.

 

Hope this helps