@Anonymous User Hello 🙂
Usually when there are duplicate payments, customers have more than one account.
As that isn't always the case, live chat is your best option to speak to someone.
Click the link and then the green contact us button at the bottom. Then select live chat.
https://help.nowtv.com/article/how-do-i-view-my-payment-history
I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
