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LTS
Newbie

Log off of Now TV box remotely

Hi, I've recently split up with my girlfriend but she kept the Now TV box. The account is in my name and I pay for it, is there any way for me to remotely log out of the Now TV box so they can't access my account, watching TV at my expense? 

0 Thanks
3 Replies
Soulcal24
Scholar 2

Re: Log off of Now TV box remotely

@LTS
Login to your account and reset your password
Highlighted
schnapps Legend 5
Legend 5

Re: Log off of Now TV box remotely

@LTS

 

Remove the NowTV box from your Manage Devices.

 

https://help.nowtv.com/article/managing-my-devices

 

Also change your password.

 

https://help.nowtv.com/article/change-password

 

Would also recommend adding a payment PIN to your account.

 

https://help.nowtv.com/article/change-payment-pin-parental-pin-settings

SeeMoreDigital Legend 5
Legend 5

Re: Log off of Now TV box remotely

Hi @LTS,

 

This type of discussion crops up from time to time on the forum, so you're not alone...

 

Step 1: Change your password

Step 2: Create a 'Payment PIN'

Step 3: Remove your ex's device from 'Manage Devices'.

Step 4: Don't panic 😉

 

 

Cheers 

 


• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer, like you! •

LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 65UH770V | Software: 04.31.10 | webOS •

All TV's = NOW TV app: 2.27.0 | Post Processing Features: All disabled  • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •