23-08-2017 16:20
Hi, I've recently split up with my girlfriend but she kept the Now TV box. The account is in my name and I pay for it, is there any way for me to remotely log out of the Now TV box so they can't access my account, watching TV at my expense?
23-08-2017 17:11
@Anonymous User
Remove the NowTV box from your Manage Devices.
https://help.nowtv.com/article/managing-my-devices
Also change your password.
https://help.nowtv.com/article/change-password
Would also recommend adding a payment PIN to your account.
https://help.nowtv.com/article/change-payment-pin-parental-pin-settings
23-08-2017 18:19
Hi @Anonymous User,
This type of discussion crops up from time to time on the forum, so you're not alone...
Step 1: Change your password
Step 2: Create a 'Payment PIN'
Step 3: Remove your ex's device from 'Manage Devices'.
Step 4: Don't panic 😉
Cheers