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Newbie

Log off of Now TV box remotely

Hi, I've recently split up with my girlfriend but she kept the Now TV box. The account is in my name and I pay for it, is there any way for me to remotely log out of the Now TV box so they can't access my account, watching TV at my expense? 

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Scholar 3

Re: Log off of Now TV box remotely

@LTS
Login to your account and reset your password

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Legend 5
Legend 5

Re: Log off of Now TV box remotely

@LTS

 

Remove the NowTV box from your Manage Devices.

 

https://help.nowtv.com/article/managing-my-devices

 

Also change your password.

 

https://help.nowtv.com/article/change-password

 

Would also recommend adding a payment PIN to your account.

 

https://help.nowtv.com/article/change-payment-pin-parental-pin-settings

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Legend 5
Legend 5

Re: Log off of Now TV box remotely

Hi @LTS,

 

This type of discussion crops up from time to time on the forum, so you're not alone...

 

Step 1: Change your password

Step 2: Create a 'Payment PIN'

Step 3: Remove your ex's device from 'Manage Devices'.

Step 4: Don't panic 😉

 

 

Cheers 

 

• TV 1: LG 65UH770V | Software: v05.30.65 | OS: webOS v3.3.4 • TV 2: LG 43UH668V | Software: v05.50.55 | OS: webOS v3.3.4 • All TV's: NOW TV app v4.7.25 | Post Processing Features: All disabled  • ISP: Virgin Media@100Mbps | WIRED NETWORK: 1Gbps | NAS: Synology DS212+ •

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