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Anonymous User
Not applicable


i would like to remove my bank details so that after my 2 month of pass it will not renew thanks for the help

Legend 5
Legend 5

Hi and welcome to the forum,


The easiest way to cancel your NOW TV service is by using a Windows or Mac computer (not a mobile device), here's what you need to do...


When you are logged onto this forum using the same NOW TV account as your NOW TV playback device(s): - 

  • Click on the 'My Account' button (see the top right of every forum web page). 
  • Access 'My Passes'. 
  • Then click on the grey coloured 'Canel' button which is located within each of the NOW TV packages you have subscribed to (ie: Entertainment, Movies, Sports).

You should see something like this: -



Legend 5
Legend 5

@Anonymous User


Welcome to the forum.


its part of the terms of the service that you have a payment card on file for your account to be active. Instead make sure you cancel your pass now by going to your My Account > My Passes page and clicking the Cancel option next to your movies pass, then follow all the steps. Once cancelled you will still be able to carry on watching your pass until the 2 months is up but it won't renew after that.


As an extra precaution you can enable the payment PIN on your account to prevent anyone in the household accidentally purchasing anything