24-01-2024 22:15
paid £1 a month for 3 months to access sky cinema and was never able to view any films even though the payment was taken.
if i go on my account it shows i made no payments for the past few months... even though i definately did.?
now i have had an email saying that offer is ending but they are giving me another offer of £2.99 a month for the same thing that i never got!!!! gone onto my account and theres nothing showing and no way to cancel......FRUSTRATING!!!!!
what do i do because you just go round in circles trying to contact them???
25-01-2024 24:32
25-01-2024 9:01
As @redchiz1 mentioned it could be on another account by mistake, see this link.
https://help.nowtv.com/article/find-an-account