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Cub
Advocate

Unauthorised payments

I have Been charged  2 x 11.99 sports daily I have tried to fill in the fraud form for days but it keeps saying try again later. No response  to email and now sports membership has Been added. I have changed  my password as suggested. There's  no reason why you would set 2 x sports on the same membership. Chat not is useless 

 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Cub 

To speak with staff by clicking 'chat online' within the green box. Don't hit 'get help quicker' this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help