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Anonymous User
Not applicable

Repayment

I cancelled my NOW Broadband within the 14 day period and was charged £5 for router delivery, on cancelling the operator said this would be refunded and I'm still waiting.  How long does it usually take for NOW to refund your money ?

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

As a guess like other companies it should probably be 3-5 working days.

When did you process for the refund?

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Thanks for the heads up gavs82008, I cancelled on the 9th so hoping it'll appear anyday now.