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Stevie1
Newbie

Refund

My latest bill shows a charge for the Entertainment package and a credit following cancellation of Broadband. The charge for the Entertainment package has been taken from my bank account but the credit for broadband cancellation has not been received. Payment and credits were both due on tge same day - 16th March.

1 Reply
Stevie1
Newbie

Sorted. Just phoned and matter resolved.