17-04-2023 8:48
Now have taken my money then said I haven't paid I can see its gone from bank yet they cancelled my subscription saying I haven't paid and can only get bot on chat
17-04-2023 9:34
@Clark76
Payment for what?
TV or broadband?
17-04-2023 9:53
17-04-2023 13:43
To speak with staff you need to click “chat online” within the green box. Avoid “get help quicker” as this is the bot.
https://help.nowtv.com/article/how-to-submit-a-complaint