Lost debit card to pay and Your keeping me in a loop with no answer to my problem

[GBH1]

Lost debit card to make payments and I'm stuck in a loop that doesn't acknowledge this question ❓

[GBH1]

This doom loop makes me want to cancel all subscriptions, rather than waste my Time on non Human chat bots

[gavs82008]

@GBH1 

You don't speak to staff on here. 

What are you talking about TV streaming or broadband? Both handled very differently.