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MP
Advocate

Continue Watching List Disappearing

Recently the last few weeks my continue watching list for any series I haven't watched an episode of in about a week or so disappears from my continue watching list...it also deletes the history so for shows where I'm watching old episdes I have to try and figure out which season / episode I'm on. Really annoying me at this stage - I'm only using now for this on demand watching of tv series I've never watched before so kind of defeats the purpose of keeping it now if I need to watch at least one episode of each show I'm watching once a week. 🤣

Polar opposite of my last problem where it kept shows I didn't want to watching anymore in continue watching and I could not get rid of them no matter what I tried. 🙄

Anyone know a solution to the disappearing continue watching / watch history? 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@MP 

Keep highlighting it to support via live chat or email.

For live chat click “chat online” within the green box. Don’t hit “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint

Email address for support
customer services @ Now Tv . Com (ensure no spaces)

FYI that I do not work for NOW, just a NOW customer trying to help