28-01-2024 9:18
Hi
I paid for 1 month Sports Membership by mistake this morning
I have cancelled immediately (within less than 5 minutes of purchase).
But it appears there is no possibility of a refund.
I really don't want to watch for the next month and prefer to simply cancel and refund.
Please advise me how to make this happen
28-01-2024 9:36
You need to speak with staff via live chat. Here the forum is not used in that way you think.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for
For live chat you need to make sure you are signed in and use the ‘How to get in touch’ drop down.
https://help.nowtv.com/get-in-touch/tv/cancel-or-renew-membership