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AM1
Newbie

Cancelling after mistaken purchase

Hi

I paid for 1 month Sports Membership by mistake this morning

I have cancelled immediately (within less than 5 minutes of purchase).

But it appears there is no possibility of a refund.

I really don't want to watch for the next month and prefer to simply cancel and refund.

Please advise me how to make this happen

1 REPLY 1
gavs82008
Legend 5
Legend 5

@AM1 

You need to speak with staff via live chat. Here the forum is not used in that way you think.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for

For live chat you need to make sure you are signed in and use the ‘How to get in touch’ drop down.
https://help.nowtv.com/get-in-touch/tv/cancel-or-renew-membership

FYI that I do not work for NOW, just a NOW customer trying to help