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Vanfew
Newbie

After canceling a 1 month free sports they still are taking money i need 4 months refund.

Refund

 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Vanfew 

The only "free sports" you will get is the mobile membership, which sometimes comes along with a day membership.

When you cancelled, did you get a email confirming the cancellation? Otherwise I hate to say the cancellation process wasn't completed.

You can't go on here and demand refunds as the forum isn't handled in that way. See the 'what is the community for' section.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for

For any chance of a refund you must speak to staff direct via live chat. Make sure to be signed in and use the 'How to get in touch' drop down.
https://help.nowtv.com/get-in-touch/tv/cancel-or-renew-membership

FYI that I do not work for NOW, just a NOW customer trying to help