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Billed at the end of 7 days even though one day had an outage
Anyone had any luck getting a refund because of an outage? Last week I could not watch anything one evening during my free cinema trial. Therefore it seems reasonable to add a day to my free trial.
Re: Billed at the end of 7 days even though one day had an outage
The message was clearly a Now TV message, no mention of my ISP. I’ve had a chat with the helpdesk staff and they’ve applied the credit to the account so the Now Entertainment package will be paid for from that. Satisfied.