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Triccaj · 02-06-2023

I've raised this 3 weeks ago with the customerservice department. THey sent an engineer out who changed my master socket, but I've been living wIth it ever since. I had a complaint open and it got closed and I was ignored for over a week. I WFH and t...

Triccaj · 02-06-2023

I have to admit my recent experience shows they just don't do customer service. I would say cancel asap and go elsewhere, as if anything goes wrong it is so incredibly stressful to get anything done.I spent an hour on the phone yesterday with a lady ...

Triccaj · 02-06-2023

I spent over an hour on the phone yesterday, and ended up having to take annual leave, and the only progress I have is the agent will look into how to register an ORDI request with Openreach to get my addresses sorted out... this does nothing,. as fa...

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Please help, BB router is disconnecting every 30 minutes, unusable

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