Hi @Anonymous User @JonnyB147 @Amiga1200 @gavs82008
Thank you for all the info. After learning from your comment, it seems that would be an actual devices issue instead of the content/video issue.
I would have to advise you to contact the Help Team ...
Thank you for letting me know.
*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.
Hi @Anonymous User @schnapps
You are both using the NOW stick and showing this issue. And if this happens to any other devices, please?
Westworld Season 2 Episode 3.
So I can get the team check out all the possible devices together.
Sorry I just returned from leave.
Can I please ask you to confirm If basic troubleshooting has been re-done-(for unplug device/uninstall app, clear all history on device, smart TV & app. ) and reselect the content through channel path a...
Thank you for your message, will look into this with @ContentTeam for you now.
Will update you soon.
please confirm if you have done the basic troubleshoot for unplug device/uninstall app, clear all history on device, smart TV & app...