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Anonymous User
Not applicable

Reset devices

How do I reset all my devices?
2 Replies
Legend 5
Legend 5

@Anonymous User


Welcome to the forum.


You can't reset all your devices yourself, you need a member of staff to go into your account.


You can either wait for a member of the NOW TV Team to pick up your post and they will look into this for you (might take a day or two if they are particularly busy). Or if your need is urgent you could have a word with Live Chat, explain what's happened and see if they can reset your devices for you. To get there go to the following help page

and click the green Contact Us button near the bottom left of it (not the How to Contact Us link right at the bottom as that takes you somewhere else) then choose the Live Chat option on the following page.

NOW are looking for users to join their Customer Feedback Group and help improve the service. If you're interested read more here and sign up.

Anonymous User
Not applicable

Hi @Anonymous User


Thanks for getting in touch, sorry to hear that you've had issues with the devices. Can you try now for us and it should play out for you.